Allow cancellation of orders only depending on the specific status

Product number: AcrisOrderCancellation

Product information "Allow cancellation of orders only depending on the specific status"

Highlights

Only allow cancellations in defined order phases Prevent changes to the payment method after the order has been completed

 

Features

Possibility of canceling depending on delivery, payment and order status Prohibit changes to the payment method after order was

 

In the standard version of Shopware, it is not possible for customers to cancel their orders.

We have therefore developed a plugin that offers the following functions:

Allow cancellations only in defined order phases
With this plugin, it is possible to define payment, delivery, and order statuses in which the customer can cancel. An additional option will then appear in the three-dot menu of the order in the account area.

Prevent changing the payment method after the order is completed
An additional function has been added. Contrary to the Shopware standard, this makes it possible to prevent changes to the order once it has been completed.

 

Version
Required Shopware version
Published on
Changelog
Version
5.0.1
Required Shopware version
Published on
Required Shopware version
>=6.7.0.0 < 6.8.0.0
Published on
25 June 2025
Changelog

- Fixes an issue where orders could no longer be processed in case of failed payments.

Version
5.0.0
Required Shopware version
Published on
Required Shopware version
>=6.7.0.0 < 6.8.0.0
Published on
14 May 2025
Changelog

- Compatibility with Shopware 6.7.

- Support for the following languages: de-DE, en-GB, nl-NL, fr-FR, es-ES, fi-FI, nn-NO, sv-SE, cs-CZ, pt-PT, tr-TR, da-DK, it-IT, pl-PL, bs-BA

Version
4.1.1
Required Shopware version
Published on
Required Shopware version
>=6.6.0.0 < 6.7.0.0
Published on
25 June 2025
Changelog

- Fixes an issue where orders could no longer be processed in case of failed payments.

Version
4.1.0
Required Shopware version
Published on
Required Shopware version
>=6.6.0.0 < 6.7.0.0
Published on
24 March 2025
Changelog

- Increased compatibility with ACRIS "Order Approval" plugin.

- Improved code quality to further increase compatibility with other plugins.

Version
4.0.2
Required Shopware version
Published on
Required Shopware version
>=6.6.0.0 < 6.7.0.0
Published on
27 November 2024
Changelog

- Bugfix fixed order cancel.

Version
4.0.1
Required Shopware version
Published on
Required Shopware version
>=6.6.0.0 < 6.7.0.0
Published on
13 August 2024
Changelog

- Payment state "Cancelled" added.

Version
4.0.0
Required Shopware version
Published on
Required Shopware version
>=6.6.0.0 < 6.7.0.0
Published on
20 March 2024
Changelog

- Compatibility with Shopware 6.6.

Version
3.0.0
Required Shopware version
Published on
Required Shopware version
>=6.4.7.0
Published on
17 March 2023
Changelog

- Compatibility with Shopware 6.5.

Version
2.1.3
Required Shopware version
Published on
Required Shopware version
>=6.4.7.0
Published on
10 February 2023
Changelog

- Change of the plugin name and the manufacturer links.

Version
2.1.2
Required Shopware version
Published on
Required Shopware version
>=6.4.7.0
Published on
1 February 2023
Changelog

- Snippet correction in the configuration.

Version
2.1.1
Required Shopware version
Published on
Required Shopware version
>=6.4.7.0
Published on
5 December 2022
Changelog

- Optimized Storefront.

- Updated Plugin description.

Version
2.1.0
Required Shopware version
Published on
Required Shopware version
>=6.4.7.0
Published on
1 December 2022
Changelog

- New config to prevent payment method change after the order has been completed for Shopware versions 6.4.7.0 and above.

Version
1.2.2
Required Shopware version
Published on
Required Shopware version
>=6.4.0.0
Published on
10 February 2023
Changelog

- Change of the plugin name and the manufacturer links.

Version
1.2.1
Required Shopware version
Published on
Required Shopware version
>=6.4.0.0
Published on
5 December 2022
Changelog

- Optimized Storefront.

- Updated Plugin description.

Version
1.2.0
Required Shopware version
Published on
Required Shopware version
>=6.4.0.0
Published on
1 December 2022
Changelog

- New config to prevent payment method change after the order has been completed for Shopware versions below 6.4.7.0.

Version
1.1.0
Required Shopware version
Published on
Required Shopware version
>=6.4.7.0
Published on
26 November 2022
Changelog

- Optimized the plugin for Shopware versions 6.4.7.0 and above.

Version
1.0.3
Required Shopware version
Published on
Required Shopware version
>=6.4.0.0
Published on
26 November 2022
Changelog

- Optimized the plugin compatibility for Shopware Versions below 6.4.7.0.

Version
1.0.2
Required Shopware version
Published on
Required Shopware version
>=6.4.0.0
Published on
26 November 2022
Changelog

- Optimized the code for Headless API.

Version
1.0.1
Required Shopware version
Published on
Required Shopware version
>=6.4.0.0
Published on
26 November 2022
Changelog

- Changed the description text.

- Optimized controller integration.

Version
1.0.0
Required Shopware version
Published on
Required Shopware version
>=6.4.0.0
Published on
26 November 2022
Changelog

- Release

2 of 2 reviews

Average rating of 5 out of 5 stars


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2 reviews

13 August 2024 11:02

Review with rating of 5 out of 5 stars

Top Funktion, Top Service!

Das Plugin tut ganz hervorragend was es soll, und der Service ist erstklassig. Uns fehlte ein Zahlungsstatus, und der wurde völlig unkompliziert innerhalb eines Tages ergänzt. So muss das sein.

1 February 2023 14:19

Review with rating of 5 out of 5 stars

Alles bestens

Alles bestens und Top-Support! :-)

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