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Customized prices > Customer, product, time, rule and currency dependent

(2 reviews)
155 downloads
This plugin enables flexible price management per customer or product including quantity scaling, date, rule, and currency in the Shopware admin panel.
Monthly
€29.90* / month
Cancelable monthly
Annual
16.67% discount
€24.92 / month
€358.80* €299.00* / year
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Technical Information

Category B2B extensions
Created At June 7, 2022
Last Updated July 19, 2026
Languages de_DE, en_GB
Keywords Price, Prices, b2b prices, Customer spezific Price
Technical name AcrisCustomerPrice

Highlights

  • Define individual prices per customer or product
  • Time- and rule-based restrictions possible
  • Currency-dependent price definition & tiered prices – absolute or percentage

Features

  • Define prices at the product or customer level
  • Price overview per customer or product in the admin panel
  • Configurable list price behavior (strikethrough price)
  • Time-based validity with date specification (from – to)
  • Currency-dependent price definitions
  • Define lowest price within the last 30 days
  • Rule-based price control (e.g., Sundays only)
  • Compatible with ACRIS Discount Groups Plugin
  • Price import via Shopware API
  • Tiered prices can be defined with quantity specifications — from the second tier onwards, either as an absolute price or a percentage discount

Purpose
The plugin serves targeted price control at customer or product level, ideal for B2B or specialized B2C environments. It allows custom pricing per customer, including rule definition, time control, and currency support.

Possible Use Cases / Application Scenarios
A B2B wholesaler wants to assign individual conditions per product for regular customers. International customers should see prices in their local currency. Special pricing should only be valid on certain days or under specific rules (e.g., Black Friday, only in the German sales channel). Central management or targeted definition directly at customer or product level is possible.

Usage
The plugin is installed via the Plugin Manager. Customer-specific prices can be centrally managed under Settings > Extensions > Customer-specific Prices. Alternatively, prices can be defined directly within the customer or product record. When creating a new price, a form opens with required fields (marked with *). Depending on the starting point (customer or product), certain fields are pre-filled and cannot be changed.

Configuration Sections
General: Select product and customer, activate, define time period, list price type
Conditions: Optional rule definition via Rule Builder
Prices: Tiered pricing with quantity details, price definition by currency, RRP, lowest price over the last 30 days; from the second tier onwards, prices can be defined as absolute amounts or as percentages.
Settings > Extensions > Customer-specific Prices: Central overview and maintenance of all prices
Extensions > My Extensions > Configure: Selection of sales channel, rounding method, decimal places

Limitations / Notes
For rule-based pricing, ensure not to use cart-based rules, as the price would otherwise only appear in the cart. API-based price imports require correct field assignment. Tier prices must be fully completed to display correctly.


API Documentation


Additional B2B extensions

The following plugins extend key functions for B2B shops in Shopware and can be used in combination.

Discount groups - customer discount on product groups from list price
Enables flexible control of discounts and surcharges for customers based on products or product groups

B2B (debtors and contacts)
Enables the structured management of accounts receivable and associated contacts, including centralised maintenance of customer data.

Products rulebased enable / disable
Controls the visibility of products based on rules, customers or sales channels.

Customer Specific Product
Enables products to be displayed specifically to certain customers or customer groups.

Order matrix (rule-controlled and dynamic product groups)

Enables efficient ordering of variant products via a table-based matrix directly on the product detail page.

Private Shopping Professional
Restricts access to the shop or specific content to defined users or customer groups.

-> View all ACRIS B2B extensions


After installation, the plugin can be accessed via Settings > Extensions > Customer-specific Prices. Additional tabs for price definition are available under Customers > Customer detail page > Customer-specific Prices and Products > Product detail page > Customer-specific Prices. All defined prices can be viewed and edited in the central overview. In the configuration dialog under Extensions > My Extensions > Configure, you can define sales channels, rounding method, and decimal places.

Frequently Asked Questions

Yes, its possible - here is an Example - API Schema: https://www.DOMAIN.de/api/_action/sync 

[
    {
        "action": "upsert",
        "entity": "acris_customer_price",
        "payload": [
            {
                "productId": "3846fb65e43244b0a524265cea16472a",
                "customerId": "236256f8bf5b4382b9b26980d7285ec6",
                "active": true,
                "listPriceType": "replace",
                "activeFrom": "2021-12-03T12:00:00.000Z",
                "activeUntil": "2021-12-31T12:00:00.000Z",
                "acrisPrices": [
                    {
                        "price": [
                            {
                                "currency": {
                                    "isoCode": "EUR" 
                                },
                                "net": 725.0084033613446,
                                "gross": 862.76,
                                "linked": true,
                                "listPrice": {
                                    "gross": 1000,
                                    "currency": {
                                        "isoCode": "EUR" 
                                    },
                                    "linked": true,
                                    "net": 833.33333333333
                                }
                            }
                        ],
                        "quantityStart": 1,
                        "quantityEnd": 10
                    },
                    {
                        "price": [
                            {
                                "currency": {
                                    "isoCode": "EUR" 
                                },
                                "gross": 500,
                                "linked": true,
                                "net": 416.66666666667,
                                "listPrice": null
                            }
                        ],
                        "quantityStart": 11
                    }
                ]
            }
        ]
    }
]

All rules are useful, which are not in the rule builder areas "Marketing and discount promotions", "Items in shopping cart", "Shopping cart". All shopping cart based rules are possible but it can lead to inconsistent display behavior.

Yes it is. You can do the same sync api call like described in the other faq. Only difference: "action": "delete"

The customer specific price plugin changes the product price directly when loading products. This happens both in the default storefront and via the store API in headless systems. A separate store API route is therefore not currently integrated in the plugin.

Version Date Compatibility Changelog
5.7.0 20 July 2026 >=6.7.0.0 <6.8.0.0
  • - Added compatibility with the AcrisPriceOnRequest plugin: provides the customer-specific prices for its new "customer price" display condition.
5.6.2 1 July 2026 >=6.7.0.0 <6.8.0.0
  • - Improved compatibility with Shopware 6.7 when importing customer-specific prices via the ACRIS Import Plugin.
5.6.1 22 June 2026 >=6.7.0.0 <6.8.0.0
  • - Fixed upsert via `/api/_action/sync` for `acris_customer_price` creating duplicate entries instead of updating existing ones when no `id` is provided in the payload.
  • - UX improvements for the customer price admin module.
5.6.0 17 June 2026 >=6.7.0.0 <6.8.0.0
  • - Added new sync API Endpoints for deleting all customer prices for a specific customer or product.
  • - UX improvements for the customer price admin module.
5.5.1 10 June 2026 >=6.7.0.0 <6.8.0.0
  • - Percentage fields for inherited currencies are now locked while inheritance is active, just like the standard price fields. Remove the inheritance for that currency to edit its percentage.
  • - Added an "Add a price scale" button below the price table, so another quantity tier can be added with one click instead of editing the last "To" quantity.
5.5.0 4 June 2026 >=6.7.0.0 <6.8.0.0
  • - Scale prices can now be entered as a percentage off the first tier. Just flip the €/% toggle on any price field from the second tier onwards.
5.4.1 21 April 2026 >=6.7.0.0 <6.8.0.0
  • - Improved admin.
5.4.0 7 April 2026 >=6.7.0.0 <6.8.0.0
  • - Added new card "Delivery, Sales & Packaging Information" in customer price settings.
  • - Added purchaseSteps field to override product purchase steps when customer price is active.
5.3.2 31 March 2026 >=6.7.0.0 <6.8.0.0
  • - Fixes missing prices during customer price export. The export criteria now correctly specifies all required sub-fields (price, quantityStart, quantityEnd) of the acrisPrices association when partial entity loading is active. Additionally, all field accesses on acrisPrice objects in the export record builder are now PartialEntity-safe, preventing both crashes and empty price values in the export file.
5.3.1 30 March 2026 >=6.7.0.0 <6.8.0.0
  • - Improved import/export process.
5.3.0 22 January 2026 >=6.7.0.0 <6.8.0.0
  • - Added date filters for validity period (activeFrom/activeUntil) in customer price admin listing.
5.2.3 16 January 2026 >=6.7.0.0 <6.8.0.0
  • - Fixes the issue on collecting customer prices.
5.2.2 13 January 2026 >=6.7.0.0 <6.8.0.0
  • - Optimized translations.
5.2.1 8 January 2026 >=6.7.0.0 <6.8.0.0
  • - Fixes issue with the minimum order quantity (minPurchase) field.
5.2.0 8 January 2026 >=6.7.0.0 <6.8.0.0
  • - Added minimum order quantity (minPurchase) field to customer prices that overrides product's minPurchase when set.
5.1.5 2 December 2025 >=6.7.0.0 <6.8.0.0
  • - Improves plugin compatibility.
5.1.4 27 October 2025 >=6.7.0.0 <6.8.0.0
  • - Improved compatibility and performance with the ACRIS plugin "Show variants in listing / overviews".
5.1.3 17 September 2025 >=6.7.0.0 <6.8.0.0
  • - Improves plugin compatibility.
5.1.2 2 September 2025 >=6.7.0.0 <6.8.0.0
  • - Improves customer price import/export process.
5.1.1 30 July 2025 >=6.7.0.0 <6.8.0.0
  • - Fixed icon compatibility with other plugins.
5.1.0 18 July 2025 >=6.7.0.0 <6.8.0.0
  • - Optimizes customer price import/export process.
  • - Fixes issue with reference price.
5.0.3 11 July 2025 >=6.7.0.0 <6.8.0.0
  • - Improved plugin compatibility with Shopware 6.7.
5.0.2 3 July 2025 >=6.7.0.0 <6.8.0.0
  • - Improved plugin compatibility with Shopware 6.7.
5.0.1 25 June 2025 >=6.7.0.0 <6.8.0.0
  • - Fixes potential issues with order processing in connection with the plugin "ACRIS Product Restrictions".
5.0.0 19 May 2025 >=6.7.0.0 <6.8.0.0
  • - Compatibility with Shopware 6.7.
  • - Support for the following languages: de-DE, en-GB, nl-NL, fr-FR, es-ES, fi-FI, nn-NO, sv-SE, cs-CZ, pt-PT, tr-TR, da-DK, it-IT, pl-PL, bs-BA
4.3.0 1 July 2026 >=6.6.0.0 <6.7.0.0
  • - Added new sync API endpoints for deleting all customer prices for a specific customer or product.
  • - Fixed upsert via `/api/_action/sync` for `acris_customer_price` creating duplicate entries instead of updating existing ones when no `id` is provided.
4.2.0 22 January 2026 >=6.6.0.0 <6.7.0.0
  • - Added date filters for validity period (activeFrom/activeUntil) in customer price admin listing.
4.1.6 16 January 2026 >=6.6.0.0 <6.7.0.0
  • - Fixes the issue on collecting customer prices.
4.1.5 13 January 2026 >=6.6.0.0 <6.7.0.0
  • - Optimized translations.
4.1.4 2 December 2025 >=6.6.0.0 <6.7.0.0
  • - Improves plugin compatibility.
4.1.3 27 October 2025 >=6.6.0.0 <6.7.0.0
  • - Improved compatibility and performance with the ACRIS plugin "Show variants in listing / overviews".
4.1.2 17 September 2025 >=6.6.0.0 <6.7.0.0
  • - Improves plugin compatibility.
4.1.1 2 September 2025 >=6.6.0.0 <6.7.0.0
  • - Improves customer price import/export process.
4.1.0 18 July 2025 >=6.6.0.0 <6.7.0.0
  • - Optimizes customer price import/export process.
  • - Fixes issue with reference price.
4.0.16 25 June 2025 >=6.6.0.0 <6.7.0.0
  • - Fixes potential issues with order processing in connection with the plugin "ACRIS Product Restrictions".
4.0.15 28 April 2025 >=6.6.0.0 <6.7.0.0
  • - Optimized admin customer price listing.
4.0.14 18 March 2025 >=6.6.0.0 <6.7.0.0
  • - Code optimizations.
4.0.13 18 March 2025 >=6.6.0.0 <6.7.0.0
  • - Improved compatibility of the admin view with Shopware 6.6.10.0.
4.0.12 19 February 2025 >=6.6.0.0 <6.7.0.0
  • - Improves displaying of the customer price modal configuration at customer detail page in the admin.
4.0.11 16 January 2025 >=6.6.0.0 <6.7.0.0
  • - Currency-specific configurations for price rounding are now correctly taken into account.
4.0.10 13 December 2024 >=6.6.0.0 <6.7.0.0
  • - Correction of the price calculation when using different currencies and conversion factors.
4.0.9 24 September 2024 >=6.6.0.0 <6.7.0.0
  • - Improvement in the import of customer-specific prices with assigned rules via the API.
4.0.8 9 July 2024 >=6.6.0.0 <6.7.0.0
  • - Bugfix fixed error when rule ids is null.
4.0.7 24 June 2024 >=6.6.0.0 <6.7.0.0
  • - Improves plugin compatibility.
4.0.6 20 June 2024 >=6.6.0.0 <6.7.0.0
  • - Performance optimisation when inheriting customer-specific prices from the main article for variant products.
4.0.5 20 June 2024 >=6.6.0.0 <6.7.0.0
  • - Performance optimisation when loading customer-specific prices with a large number of data records.
4.0.4 11 June 2024 >=6.6.0.0 <6.7.0.0
  • - Fixes the issue on partial loaded product entity.
4.0.3 3 June 2024 >=6.6.0.0 <6.7.0.0
  • - Improves compatibility with "B2B Debtors and Contacts" plugin.
4.0.2 25 May 2024 >=6.6.0.0 <6.7.0.0
  • - Optimizes search of customer prices in the admin.
4.0.1 25 March 2024 >=6.6.0.0
  • - Updated Pipeline file
4.0.0 20 March 2024 >=6.6.0.0
  • - Compatibility with Shopware 6.6.
3.2.0 1 July 2026 >=6.5.0.0 < 6.6.0.0
  • - Added new sync API endpoints for deleting all customer prices for a specific customer or product.
3.1.13 16 January 2026 >=6.5.0.0 < 6.6.0.0
  • - Fixes the issue on collecting customer prices.
3.1.12 2 December 2025 >=6.5.0.0 < 6.6.0.0
  • - Improves plugin compatibility.
3.1.11 19 February 2025 >=6.5.0.0 < 6.6.0.0
  • - Improves displaying of the customer price modal configuration at customer detail page in the admin.
3.1.10 16 January 2025 >=6.5.0.0 < 6.6.0.0
  • - Currency-specific configurations for price rounding are now correctly taken into account.
3.1.9 13 December 2024 >=6.5.0.0 < 6.6.0.0
  • - Correction of the price calculation when using different currencies and conversion factors.
3.1.8 24 September 2024 >=6.5.0.0 < 6.6.0.0
  • - Improvement in the import of customer-specific prices with assigned rules via the API.
3.1.7 9 July 2024 >=6.5.0.0 < 6.6.0.0
  • - Bugfix fixed error when rule ids is null.
3.1.6 24 June 2024 >=6.5.0.0 < 6.6.0.0
  • - Improves plugin compatibility.
3.1.5 20 June 2024 >=6.5.0.0 < 6.6.0.0
  • - Performance optimisation when inheriting customer-specific prices from the main article for variant products.
3.1.4 20 June 2024 >=6.5.0.0 < 6.6.0.0
  • - Performance optimisation when loading customer-specific prices with a large number of data records.
3.1.3 11 June 2024 >=6.5.0.0 < 6.6.0.0
  • - Fixes the issue on partial loaded product entity.
3.1.2 3 June 2024 >=6.5.0.0 < 6.6.0.0
  • - Improves compatibility with "B2B Debtors and Contacts" plugin.
3.1.1 25 May 2024 >=6.5.0.0 < 6.6.0.0
  • - Optimizes search of customer prices in the admin.
3.1.0 28 February 2024 >=6.5.0.0
  • - Plugin compatibility with AcriCustomerProductGroup and AcrisProductRestriction
3.0.13 21 February 2024 >=6.5.0.0
  • - Improved admin
3.0.12 20 February 2024 >=6.5.0.0
  • - Improves loading of the inherited customer prices.
3.0.11 22 January 2024 >=6.5.0.0
  • - Optimizes cloning of the customer prices in the Administration.
3.0.10 13 December 2023 >=6.5.0.0
  • - Fixes a possible problem with the installation of the plugin.
3.0.9 7 December 2023 >=6.5.0.0
  • - Optimizes assigning of customer prices in the Administration.
3.0.8 27 November 2023 >=6.5.0.0
  • - Fixes a possible problem where products with subordinate order items cannot be added to the shopping cart.
3.0.7 22 November 2023 >=6.5.0.0
  • - Fixes a possible problem when calculating list prices with the starting basis of very low prices (e.g. € 0.01).
3.0.6 6 October 2023 >=6.5.0.0
  • - Optimizes customer price modal in the Administration.
3.0.5 3 October 2023 >=6.5.0.0
  • - Fixes an error where log entries are written with deprecation warnings.
3.0.4 25 September 2023 >=6.5.0.0
  • - Improved compatibility with the caching mechanism of Shopware 6.5.
3.0.3 14 September 2023 >=6.5.0.0
  • - Optimisation in the calculation and presentation of list prices.
3.0.2 17 August 2023 >=6.5.0.0
  • - From now on, when a custom price is imported via the API, the extended prices will always be replaced.
3.0.1 3 May 2023 >=6.5.0.0
  • - Optimizes "ACRIS-Sync-API-Customer-Prices" import process.
3.0.0 25 April 2023 >=6.5.0.0
  • - Compatibility established for SW 6.5.
2.4.7 22 January 2024 >=6.4.10.0 < 6.5.0.0
  • - Optimizes cloning of the customer prices in the Administration.
2.4.6 7 December 2023 >=6.4.10.0 < 6.5.0.0
  • - Optimizes assigning of customer prices in the Administration.
2.4.5 6 October 2023 >=6.4.10.0 < 6.5.0.0
  • - Optimizes customer price modal in the Administration.
2.4.4 3 May 2023 >=6.4.10.0
  • - Optimizes "ACRIS-Sync-API-Customer-Prices" import process.
2.4.3 5 April 2023 >=6.4.10.0
  • - Fixes problem on loading of the customer prices in the cart.
2.4.2 21 March 2023 >=6.4.10.0
  • - Optimizes loading of the customer prices in the cart.
2.4.1 16 March 2023 >=6.4.10.0
  • - Optimizes "ACRIS-Sync-API-Customer-Prices" import process.
2.4.0 28 February 2023 >=6.4.10.0
  • - Performance optimization when loading the customer prices for the products and customers in the administration
2.3.3 13 February 2023 >=6.4.10.0
  • - Change of the plugin name and the manufacturer links.
2.3.2 22 December 2022 >=6.4.10.0
  • - Fixed import error on compiling the administration.
2.3.1 2 December 2022 >=6.4.10.0
  • - Optimizes using the original product price as the list price.
2.3.0 26 November 2022 >=6.4.10.0
  • - Added ACRIS Rrp support.
2.2.1 26 November 2022 >=6.4.10.0
  • - Optimizes displaying of the "Customer prices" tab on the variant product detail page in the Administration.
2.2.0 26 November 2022 >=6.4.10.0
  • - Adds rules conversion field for customer price import/export API process.
2.1.1 26 November 2022 >=6.4.10.0
  • - Optimizes customer price service dependencies.
2.1.0 26 November 2022 >=6.4.10.0
  • - Adds a plugin setting for rounding of the percentage discounts.
2.0.0 26 November 2022 >=6.4.10.0
  • - Fixes problems loading customer prices independently of the cache
  • - Add regulation price.
1.4.2 26 November 2022 >=6.4.0.0
  • - Fixes problems loading customer prices independently of the cache
1.4.1 26 November 2022 >=6.4.0.0
  • - Optimisation of the admin texts.
1.4.0 26 November 2022 >=6.4.0.0
  • - Enables better compatibility with the ACRIS B2B plugin.
1.3.3 26 November 2022 >=6.4.0.0
  • - Adds product original unit price to the line item payload in the shopping cart.
1.3.2 26 November 2022 >=6.4.0.0
  • - Optimizes plugin image.
  • - Improves compatibility with Shopware >= 6.4.10.0.
  • - Optimizes plugin color in administration.
1.3.1 26 November 2022 >=6.4.0.0
  • - Fixes a problem with each customer receiving all customer-specific prices.
1.3.0 26 November 2022 >=6.4.0.0
  • - Adds import/export profile for customer prices.
  • - Adds import/export process for customer prices only if the "ACRIS Import Export" plugin is installed and active.
1.2.0 26 November 2022 >=6.4.0.0
  • - Optimization of the customer price overview of customer price module, product and customer tab in Administration.
  • - Optimization of the customer price detail page in Administration.
1.1.1 26 November 2022 >=6.4.0.0
  • - Optimization of the cache invalidating after changing or saving customer price in Administration.
1.1.0 26 November 2022 >=6.4.0.0
  • - Adds tab configuration at product and customer detail page in Administration.
1.0.3 26 November 2022 >=6.4.0.0
  • - Optimization in conjunction with the plugin for discount groups
1.0.2 26 November 2022 >=6.4.0.0
  • - Optimization of texts and displays in the admin module
1.0.1 26 November 2022 >=6.4.0.0
  • - Optimizes setting of the customer prices for products.
1.0.0 26 November 2022 >=6.4.0.0
  • - Release
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Macht was es soll

· 20 June 2024

Funktioniert soweit einwandfrei. Ein Performanceproblem welches bei einer Datenmenge von über 2 Mio Preiszeilen existierte, wurde seitens ACRIS innerhalb weniger Stunden behoben. Toller Support!!

Einfach zu bedienen und guter Funktionsumfang

· 13 December 2023

Das war genau das, was wir gesucht hatten. Man kann es sehr einfach bedienen und auch per API die Kundenpreise setzen, weil von Hand ist das bei vielen Artikeln natürlich sehr umständlich.

Funktioniert sehr gut um einzelnen Kunden spezielle Preise zu setzen. Dabei kann man auch erweiterte Preise setzen und zusätzliche Preisregeln anwenden. Und funktioniert sogar wenn kein normaler Preis in Shopware gesetzt ist.
Zusammen mit dem super Support von ACRIS ein 1A Plugin!