Display personal contact + rule-based + grouped

< 25 downloads
Especially in B2B, there are personal sales representatives and other contacts. These can be organized into groups, rule-controlled and displayed personally in the account.
Monthly
€19.90* / month
Cancelable monthly
Annual
16.67% discount
€16.58 / month
€238.80* €199.00* / year

Technical Information

Category B2B extensions
Created At March 8, 2022
Last Updated July 19, 2026
Languages de_DE, en_GB
Keywords contact person, Personal Contact
Technical name AcrisPersonalContact

Highlights

  • Creation and management of any number of contact persons
  • Grouping of contact persons
  • Rule-based display via RuleBuilder
  • Display in the ‘My Account’ area or directly on landing pages/category pages

Features

  • Personal contact person with photo, contact details and additional information
  • Creation of contact person groups (e.g. sales, support, accounting)
  • Included experience world element/block for easy integration on landing pages/category pages
  • Assignment via RuleBuilder (e.g. country, postcode) and/or directly to customers
  • Order can be controlled via priorities (for groups and contact persons)

In the standard Shopware version, there is no option to display personal contact persons with photos and contact details directly to customers in the ‘My Account’ area or on landing pages/category pages. This means that important functions for direct customer service are missing, especially in the B2B sector.

We have therefore developed a plugin that offers the following advantages:
Personal contact person for customers
One or more individual contact persons can be assigned to each customer. In addition to their name, you can also store their photo, telephone number, email address and other information.

Contact person groups
To make organisation easier, contact persons can be grouped together in categories such as sales, support or accounting and displayed collectively.

Rule-based display
The visibility of contact persons is flexibly controlled via the RuleBuilder. For example, contact persons can be assigned by country, postcode, customer group or even 1:1 for an individual customer.

Flexible display
Contact persons appear directly in the ‘My Account’ area or can be integrated into categories and landing pages using a supplied experience world element.

Order by priority
Contact persons and groups can be assigned priorities. This allows you to specify which contact persons or groups are displayed first in the front end.

Installation

  • Open Plugin Manager via Settings > System > Plugins.
  • Upload, install and activate the plugin.

Plugin configuration

6.7: Extensions > My extensions > Contact persons > Configure

  • Sales channel
    Activation for all or only certain sales channels.
  • Display in customer account
    Setting to determine whether personal contact persons are displayed in the ‘My Account’ area.
  • Personal contact persons in customer account (rule-based)
    Contact persons are only displayed if at least one rule applies or no rule is stored. The option to display in the customer account must be activated.
  • Personal contact persons in customer account (experience world)
    Assign an experience world for display in the customer account. If no selection is made, the default page is used.
  • If no contact person is available
    Display menu item (default) or hide
  • Label for the menu item in the customer area
    Individual name for the tab in the customer area (e.g. ‘My contact persons’).
  • Menu item positioning
    Set the order in the ‘My Account’ area (e.g. at the top or at the bottom).
  • Text if no personal contact persons are available
    Individual message if no contact person is available.
  • Contact person heading
    Custom heading above the contact details
  • Image - text positioning
    Specifies whether the image is displayed on the left, right, top or bottom.
  • Image corners
    Images can be displayed as round, oval, rounded or rectangular.
  • Frame
    Option to choose whether a frame should be visible around the contact.
  • Block width
    Adjust the display for each device (desktop, tablet, mobile)

Contact groups

Groups can be created or edited under Settings > Extensions > Contacts > Groups.

  • Internal name
    Used for display in the administration.
  • Name
    The name is displayed on the website.
  • Show group name
    If active, the name appears once above the group.
  • Priority
    Determines the order of the groups in the display.
  • Display settings
    Here you can define whether only the first contact person of a group is displayed and which data (heading, name, image, email, telephone number, additional line) should be visible.

Contact persons

Under Settings > Extensions > Contact persons > Contact persons, you can create as many contacts as you like.

  • Internal name
    Used for display in the administration.
  • Active
    Controls whether the contact person is displayed or not.
  • Assigned rules
    Here you can select previously created RuleBuilder rules (e.g. country, customer group). The contact person is displayed if one or more of the rules apply.
  • and/or assigned customers
    The contact person can also be assigned directly to individual customers – by name or customer number.
  • Priority
    Determines the order when several contact persons apply. The higher the priority, the higher the contact person is ranked.
  • Contact person group
    Assigns the contact person to a previously created group (e.g. sales, support).
  • Contact person data
    Name, picture, heading, telephone number, email and an additional contact line (HTML possible). Which fields are visible depends on the group settings.

Frequently Asked Questions

Yes, this is possible in the current Shopware version of the RuleBuilder a wildcard * can be used, e.g. 0*.

Yes, example calls: Retrieve personal contacts (Admin API): POST https://www.my-shop.com/api/search/acris-personal-contact?limit=50 and update or insert personal contacts (Sync API): POST https://www.my-shop.com/api/_action/sync (Entity name in JSON: acris_personal_contact)

Version Date Compatibility Changelog
5.2.2 10 March 2026 >=6.7.0.0 <6.8.0.0
  • - Fixed bug when loading personal contact data
5.2.1 4 March 2026 >=6.7.0.0 <6.8.0.0
  • - Optimized loading of personal contacts
5.2.0 24 February 2026 >=6.7.0.0 <6.8.0.0
  • - Added order confirmation mail template with personal contact information
5.1.0 19 February 2026 >=6.7.0.0 <6.8.0.0
  • - In the CMS element for contacts, the groups can now be displayed in columns.
5.0.5 4 December 2025 >=6.7.0.0 <6.8.0.0
  • - Improved admin.
5.0.4 30 July 2025 >=6.7.0.0 <6.8.0.0
  • - Fixed icon compatibility with other plugins.
5.0.3 11 July 2025 >=6.7.0.0 <6.8.0.0
  • - Improved plugin compatibility with Shopware 6.7.
5.0.2 3 July 2025 >=6.7.0.0 <6.8.0.0
  • - Improved plugin compatibility with Shopware 6.7.
5.0.1 28 May 2025 >=6.7.0.0 <6.8.0.0
  • - Improved caching with AcrisCmsLayout.
5.0.0 11 May 2025 >=6.7.0.0 <6.8.0.0
  • - Compatibility with Shopware 6.7.
  • - Support for the following languages: de-DE, en-GB, nl-NL, fr-FR, es-ES, fi-FI, nn-NO, sv-SE, cs-CZ, pt-PT, tr-TR, da-DK, it-IT, pl-PL, bs-BA
4.4.3 10 March 2026 >=6.6.0.0 <6.7.0.0
  • - Fixed bug when loading personal contact data
4.4.2 4 March 2026 >=6.6.0.0 <6.7.0.0
  • - Optimized loading of personal contacts
4.4.1 24 February 2026 >=6.6.0.0 <6.7.0.0
  • - Fixed bug when loading personal contact data for the mail template
4.4.0 24 February 2026 >=6.6.0.0 <6.7.0.0
  • - Added order confirmation mail template with personal contact information
4.3.0 20 February 2026 >=6.6.0.0 <6.7.0.0
  • - In the CMS element for contacts, the groups can now be displayed in columns.
4.2.6 4 December 2025 >=6.6.0.0 <6.7.0.0
  • - Improved admin.
4.2.5 28 May 2025 >=6.6.0.0 <6.7.0.0
  • - Improved caching with AcrisCmsLayout.
4.2.4 19 March 2025 >=6.6.0.0 <6.7.0.0
  • - Code optimizations.
4.2.3 18 March 2025 >=6.6.0.0 <6.7.0.0
  • - Code optimizations.
4.2.2 18 March 2025 >=6.6.0.0 <6.7.0.0
  • - Improved compatibility of the admin view with Shopware 6.6.10.0.
4.2.1 20 August 2024 >=6.6.0.0 <6.7.0.0
  • - Fixes possible problems after a plugin update where personal contacts in shopping experiences were no longer loaded correctly.
4.2.0 20 August 2024 >=6.6.0.0 <6.7.0.0
  • - Import/Export profile for personal contacts has been added
4.1.0 25 July 2024 >=6.6.0.0 <6.7.0.0
  • - Small layout adjustment for the group header
  • - New settings in the shopping experience element of personal contacts
  • - New setting in the shopping experience element of personal contacts
  • - New plugin setting to load an experience world instead of the standard contact person page in the account area
4.0.0 19 March 2024 >=6.6.0.0
  • - Compatibility with Shopware 6.6.
3.4.1 20 August 2024 >=6.5.0.0 < 6.6.0.0
  • - Fixes possible problems after a plugin update where personal contacts in shopping experiences were no longer loaded correctly.
3.4.0 25 July 2024 >=6.5.0.0 < 6.6.0.0
  • - Import/Export profile for personal contacts has been added
3.3.1 29 May 2024 >=6.5.0.0 < 6.6.0.0
  • - Small layout adjustment for the group header
3.3.0 29 May 2024 >=6.5.0.0 < 6.6.0.0
  • - New settings in the shopping experience element of personal contacts
3.2.0 23 May 2024 >=6.5.0.0 < 6.6.0.0
  • - New setting in the experience world element of personal contacts
  • - New plugin setting to load an experience world instead of the standard contact person page in the account area
3.1.3 6 December 2023 >=6.5.0.0
  • - Increases compatibility with the "B2B-Suite for Shopware" plugin
3.1.2 9 November 2023 >=6.5.0.0
  • - Fixed border display in account page.
3.1.1 9 November 2023 >=6.5.0.0
  • - Optimised personal contact block styling.
3.1.0 8 November 2023 >=6.5.0.0
  • - Deprecated block width configuration - now possible to assign width for every viewport.
  • - Allows you to hide the account page menu item if not personal contacts are assigned.
  • - Added same configurations to shopping experience element and plugin configuration.
  • - Optimised Storefront display.
3.0.2 8 September 2023 >=6.5.0.0
  • - Fixes a problem where the contact person's group is not displayed in the contact person overview. Additional information: For the display to work correctly, the contact person itself may have to be saved again.
3.0.1 7 August 2023 >=6.5.0.0
  • - Fixed the problem of displaying contact details in the World of Experience element
3.0.0 5 May 2023 >=6.5.0.0
  • - Compatibility with Shopware 6.5.
2.2.2 10 February 2023 >=6.4.0.0
  • - Change of the plugin name and the manufacturer links.
2.2.1 1 February 2023 >=6.4.0.0
  • - Error fixed during plugin installation
2.2.0 31 January 2023 >=6.4.0.0
  • - When installing the plugin, an own media folder is created for the images
  • - Metadata for the contact page in the customer area adapted
2.1.1 27 January 2023 >=6.4.0.0
  • - Fixes a bug with the display of the contact headings
2.1.0 27 January 2023 >=6.4.0.0
  • - Performance optimization
  • - Revision of descriptions
  • - New display of contact persons for contact groups
2.0.1 26 November 2022 >=6.4.0.0
  • - Optimizes display of personal contacts
2.0.0 26 November 2022 >=6.4.0.0
  • - Added contact groups
  • - Added new experience elements and settings
  • - Added new plugin settings
  • - Contacts can now also be loaded in the customer area
1.0.5 26 November 2022 >=6.4.0.0
  • - Optimizes plugin image.
  • - Improves compatibility with Shopware >= 6.4.10.0.
  • - Optimizes plugin color in administration.
1.0.4 26 November 2022 >=6.4.0.0
  • - In case of equal priority, personal contacts with a direct client assignment are preferred.
1.0.3 26 November 2022 >=6.4.0.0
  • - Increased plugin compatibility
1.0.2 26 November 2022 >=6.4.0.0
  • - Optimised display of personal contacts
1.0.1 26 November 2022 >=6.4.0.0
  • - Optimised loading of personal contacts
  • - Admin optimisation
1.0.0 26 November 2022 >=6.4.0.0
  • - Release
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