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Double opt-in for email address changes

< 10 downloads
Enables the email address in the customer account to be changed securely via a double opt-in process. The new email address is only activated once it has been successfully confirmed.
Monthly
€4.90* / month
Cancelable monthly
Annual
16.67% discount
€4.08 / month
€58.80* €49.00* / year
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Technical Information

Category Customer account
Created At March 16, 2026
Last Updated July 18, 2026
Languages de_DE, en_GB
Keywords double opt in, Email Verification, email change, email confirmation
Technical name AcrisChangeEmailOptin

Highlights

  • Secure email address changes with double opt-in
  • Verification of the change via a unique confirmation link
  • Customisable email templates for the confirmation process

Features

  • Double opt-in procedure for confirming changes to email addresses
  • Sending a confirmation email to the customer’s current email address
  • Activation of the new email address only after successful verification
  • Automatic notification sent to the new email address following a successful change
  • Verification via secure hash links
  • Included email templates
  • Integration with the Shopware Flow Builder
  • Works without additional configuration immediately after installation

Purpose of the plugin

The AcrisChangeEmailOptin plugin extends Shopware’s customer account management with a secure double opt-in process for changes to email addresses. This ensures that any change to an email address must first be confirmed before it is applied to the customer account.
If a customer wishes to change their email address in their customer account, a confirmation email is first sent to the address currently on file. The new email address is only activated once the verification link contained in the email has been clicked. The customer then receives a confirmation at their new email address.

This procedure prevents email addresses from being changed unintentionally or without consent. At the same time, the plugin enhances the security and traceability of changes made to the customer account.

Installation

  • Open the Plugin Manager via Settings > System > Plugins
  • Upload, install and activate the plugin
No further configuration is required once the plugin has been installed and activated. The plugin automatically extends the existing process for changing the email address in the Shopware customer account.

Included email templates

Settings > Content > Email templates

The following templates are available there:

  1. ACRIS email change requested
  2. ACRIS email change confirmed

Included flows

Settings > Automation > Flow Builder

The plugin automatically creates two predefined flows in the Shopware Flow Builder to manage the email address change confirmation process:

  1. Change Email requested
    This is triggered when a customer requests a change to their email address. A confirmation email is then sent to the email address currently on file.
  2. Change Email confirmed
    This is triggered once the customer has confirmed the change via the verification link. The new email address is then activated and a confirmation email is sent to the new address.


Frequently Asked Questions

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Version Date Compatibility Changelog
2.1.0 27 May 2026 >=6.7.0.0 < 6.8.0.0
  • - Removed duplicate route attribute declarations from decorated storefront controller.
  • - Fixed incompatible CustomerException::customerNotFoundByHash() return type for Shopware 6.7 compatibility.
  • - Security: upgraded email confirmation hash to SHA-256.
  • - Added expiry validation and hash cleanup on email confirmation.
  • - Improved error message neutrality and template null-safety.
2.0.7 18 May 2026 >=6.7.0.0 < 6.8.0.0
  • - Added Slovene (sl-SI) and Slovak (sk-SK) snippet translations.
  • - Code quality improvements.
2.0.6 21 April 2026 >=6.7.0.0 < 6.8.0.0
  • - Code optimizations.
2.0.5 21 January 2026 >=6.7.0.0 < 6.8.0.0
  • - Code optimizations.
2.0.4 14 January 2026 >=6.7.0.0 < 6.8.0.0
  • - Code optimizations.
2.0.3 14 January 2026 >=6.7.0.0 < 6.8.0.0
  • - Code optimizations.
2.0.2 14 January 2026 >=6.7.0.0 < 6.8.0.0
  • - Code optimizations.
2.0.1 28 July 2025 >=6.7.0.0 < 6.8.0.0
  • - Improved plugin compatibility with Shopware 6.7.1.0.
2.0.0 12 May 2025 >=6.7.0.0 < 6.8.0.0
  • - Compatibility with Shopware 6.7.
  • - Support for the following languages: de-DE, en-GB, nl-NL, fr-FR, es-ES, fi-FI, nn-NO, sv-SE, cs-CZ, pt-PT, tr-TR, da-DK, it-IT, pl-PL, bs-BA
1.0.1 18 February 2025 >=6.6.0.0 < 6.7.0.0
  • - Customers will now get a confirmation email for the changed email address.
  • - Code optimizations
1.0.0 10 February 2025 >=6.6.0.0 < 6.7.0.0
  • - Release
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