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Flow Builder extension: Time delay (minutes, hours, days)

(5 reviews)
342 downloads
Extends the Flow Builder with the option to implement time delays in the flows. Thus, flows can be delayed by minutes, hours or days. Additionally all time-delayed flows are listed.
Monthly
€29.90* / month
Cancelable monthly
Annual
16.67% discount
€24.92 / month
€358.80* €299.00* / year
after first year €358.80* / year
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Technical Information

Category Administration
Created At April 26, 2023
Last Updated June 13, 2026
Languages de_DE, en_GB
Keywords flow, Flow Builder, Delay, time delay
Technical name AcrisFlowBuilderDelay

Highlights

  • Execute flows either after a time delay or at fixed times
  • Clear management of all delays
  • Supplied flows, rules and e-mail templates

Features

  • Flow Builder action for delaying by minutes, hours or days
  • Execution possible on a fixed weekday or calendar day
  • List of triggered flows waiting to be processed (after which they are removed from the list)
  • Manual execution of delayed flows possible
  • Several samples of useful flows, Rule Builder Rules and an e-mail template for demo purposes are included
  • Logs older than the defined period can be deleted automatically

Purpose of the plugin

Flow Builder is a powerful tool for automating workflows and business processes in Shopware. However, the standard version lacks the ability to flexibly define, schedule and centrally manage time-delayed actions.

This plugin extends Flow Builder with a delay action that not only allows flows to be delayed by minutes, hours or days, but also allows them to be executed at a fixed time. In addition to relative delays, it is now possible to specify that a flow should be executed on a specific day of the week or on a fixed calendar day of the month, for example. This allows recurring processes such as payment reminders, status checks or rating requests to be planned precisely.

All delayed flows are displayed in a central overview while they are waiting to be executed. After execution, they are automatically removed from the list. In addition, it is possible to execute waiting flows manually without having to wait for the delay to end. This facilitates testing and short-term adjustments to processes.

In addition, several preconfigured flows, rules, and email templates are provided to cover typical use cases and make it easier to get started. These include payment reminders, automatic status changes, and rating emails after an order has been shipped.

Installation

  • Open Plugin Manager via Settings > System > Plugins
  • Upload, install and activate the plugin

Plugin - Configuration:

6.7: Extensions > My Extensions > Flow Builder Delay > Configure

Configuration options:
Enable log clean up
Under "Settings > Extensions > Flow Builder Delay" there is a table where all logs for this plugin are stored. If the switch is enabled, all logs older than the defined period will be deleted.

Flow Builder - Configuration:

6.7: Settings > Flow Builder > My Flows > Edit/Create flow

Configuration options:
Delay (WAIT) action
In the three-dot menu, the delay time can be defined in days, hours, and minutes. In addition, the next execution can be specified. This can be set to the weekday and earliest/latest execution time.

Extension Configuration:

6.7: Settings > Extensions > Flow Builder Delay

Configuration options:
Flow Builder Delay
All configured delays that are still waiting for execution are listed here. If they have been executed and are not set to repeat, they are removed from this list. The defined parameters of the action can be edited via the three-dot menu. In addition, it is possible to execute delayed flows manually without having to wait for the configured waiting time to expire.

Flow Builder Delay Log
This is a table that collects the information of all active and executed delays.

Additional settings
This leads to the settings mentioned first in this manual.

Templates:

These are for demo purposes only and can be edited as desired.
Flows:
  • ACRIS sends review email 7 days after the delivery status of an order is set to "Shipped"
    Email with the product review will be sent 7 days after the delivery status "Shipped" is set in the Shopware admin for an order.
  • ACRIS sets order and payment status to "Canceled" after 14 days if the payment method is "Paid in advance" and the payment status is not set to "Paid"
    For orders with payment status ≠ "Paid" and payment method "Paid in advance", the order status and payment status will be set to "Canceled" after 14 days.
  • ACRIS sends payment reminder email after 7 days if the payment method is "Paid in advance" and the payment status is not set to "Paid"
    Email with payment reminder will be sent if the payment method is "Paid in advance" and the payment status "Paid" has not been set after 7 days.
  • ACRIS sends payment reminder email after 7 days for orders with non-completed and non-cancelled payment and order status
    Email with payment reminder will be sent for orders with non-completed and non-cancelled payment and order status after 7 days.
  • ACRIS sets the order status to "Canceled" after 24 hours if the payment status is set to "Failed"
    For orders with payment status "Failed", the order status will be set to "Canceled" after 24 hours.
  • ACRIS sets the order status to "Canceled" after 24 hours if the payment status is set to "Canceled"
    For orders with payment status "Canceled", the order status will be set to "Canceled" after 24 hours.
Email Template:
  • ACRIS Flow Builder Delay: payment has not yet been made
    Will be sent automatically after X days if the payment status is still open.
Rules:
  • ACRIS payment method "Paid in advance" and the payment status is not "Paid"
    The rule checks whether the assigned payment method is "Paid in advance" and the payment status is not set to "Paid". It is applied in the corresponding flows.
  • ACRIS payment reminder for non-completed and non-cancelled payment and order
    The rule checks that the assigned payment status is not one of the following: "Failed", "Chargeback", "Cancelled", "Refunded", "Paid" and that the order status is not one of the following: "Cancelled", "Done". It is applied in the corresponding flows.

Frequently Asked Questions

Yes. If delays are stored in a flow, they will still be executed even if the flow is inactive. Option 1 Delete the flow entirely instead of just deactivating it.

Option 2
Manually delete the outstanding delays that are no longer required under ‘Settings > Extensions > Flow Builder Delay > Flow Builder Delay’.

Version Date Compatibility Changelog
4.3.4 29 April 2026 >=6.7.0.0 < 6.8.0.0
  • - Fixes an error on executing delayed flows where unserialization of the stored event or flow sequence failed with a typed property error (e.g. "Cannot assign null to property ... of type string") after a Shopware update — the unserialize result is now explicitly validated as the expected object type, and if invalid or an exception is thrown, the error is stored safely on the delay record without crashing the scheduled task or blocking other delayed flows.
4.3.3 14 April 2026 >=6.7.0.0 < 6.8.0.0
  • - Fixes an error on executing delayed flows where unserialization of the stored event failed with "Cannot assign null to property Context::$source" after a Shopware update — the Context source is now recovered automatically using a fallback SystemSource when the stored data is incompatible with the current Shopware version.
  • - Improves serialization of delayed flow events to ensure the Context source is always valid before storing to the database, preventing the issue from occurring for newly created delayed flows.
4.3.2 24 March 2026 >=6.7.0.0 < 6.8.0.0
  • - Fixes an issue where delayed flows could be stuck in "running" status for up to 24 hours.
  • - Improves the recovery time for scheduled tasks and increased the frequency of the background cleanup process.
4.3.1 10 March 2026 >=6.7.0.0 < 6.8.0.0
  • - Improves plugin compatibility with Shopware 6.7.8.0.
4.3.0 3 February 2026 >=6.7.0.0 < 6.8.0.0
  • - Added fixed execution date mode for delays with weekday and day-of-month scheduling options.
4.2.4 29 January 2026 >=6.7.0.0 < 6.8.0.0
  • - Fixes the loading of the data on executing of delayed flows.
4.2.3 27 January 2026 >=6.7.0.0 < 6.8.0.0
  • - Optimizes loading and filtering of delayed sequences in the administration.
4.2.2 26 January 2026 >=6.7.0.0 < 6.8.0.0
  • - Improves plugin compatibility.
4.2.1 26 January 2026 >=6.7.0.0 < 6.8.0.0
  • - Fixes the issue on loading the customer data.
4.2.0 26 January 2026 >=6.7.0.0 < 6.8.0.0
  • - Adds the possibility to manually execute the delayed flow.
  • - Improves plugin compatibility.
4.1.5 15 January 2026 >=6.7.0.0 < 6.8.0.0
  • - Fixes the issue on executing the delayed flow.
4.1.4 15 December 2025 >=6.7.0.0 < 6.8.0.0
  • - Fixes the issue on checking the customer rules on executing delayed flows.
4.1.3 24 November 2025 >=6.7.0.0 < 6.8.0.0
  • - Improves scheduling next execution time for delayed flows.
4.1.2 24 September 2025 >=6.7.0.0 < 6.8.0.0
  • - Improves plugin compatibility.
4.1.1 22 September 2025 >=6.7.0.0 < 6.8.0.0
  • - Improves plugin compatibility.
4.1.0 18 August 2025 >=6.7.0.0 < 6.8.0.0
  • - Optimizes data reloading on executing the delayed flow.
4.0.5 8 August 2025 >=6.7.0.0 < 6.8.0.0
  • - Fixed an issue with loading the order state.
4.0.4 30 July 2025 >=6.7.0.0 < 6.8.0.0
  • - Fixed icon compatibility with other plugins.
4.0.3 11 July 2025 >=6.7.0.0 < 6.8.0.0
  • - Improved plugin compatibility with Shopware 6.7.
4.0.2 3 July 2025 >=6.7.0.0 < 6.8.0.0
  • - Improved plugin compatibility with Shopware 6.7.
4.0.1 7 May 2025 >=6.7.0.0 < 6.8.0.0
  • - Improves plugin compatibility.
4.0.0 5 May 2025 >=6.7.0.0 < 6.8.0.0
  • - Compatibility with Shopware 6.7.
  • - Support for the following languages: de-DE, en-GB, nl-NL, fr-FR, es-ES, fi-FI, nn-NO, sv-SE, cs-CZ, pt-PT, tr-TR, da-DK, it-IT, pl-PL, bs-BA
3.3.0 4 February 2026 >=6.6.0.0 < 6.7.0.0
  • - Added fixed execution date mode for delays with weekday and day-of-month scheduling options.
3.2.5 29 January 2026 >=6.6.0.0 < 6.7.0.0
  • - Fixes the loading of the data on executing of delayed flows.
3.2.4 27 January 2026 >=6.6.0.0 < 6.7.0.0
  • - Optimizes loading and filtering of delayed sequences in the administration.
3.2.3 26 January 2026 >=6.6.0.0 < 6.7.0.0
  • - Fixes the issue on loading the customer data.
3.2.2 15 December 2025 >=6.6.0.0 < 6.7.0.0
  • - Fixes the issue on checking the customer rules on executing delayed flows.
3.2.1 24 September 2025 >=6.6.0.0 < 6.7.0.0
  • - Improves plugin compatibility.
3.2.0 18 August 2025 >=6.6.0.0 < 6.7.0.0
  • - Optimizes data reloading on executing the delayed flow.
3.1.11 8 August 2025 >=6.6.0.0 < 6.7.0.0
  • - Fixed an issue with loading the order state.
3.1.10 4 June 2025 >=6.6.0.0 < 6.7.0.0
  • - Optimizes scheduling of the flow delays.
3.1.9 2 May 2025 >=6.6.0.0 < 6.7.0.0
  • - Fixes a bug with not being able to scroll properly on the flow builder delay logs page in the admin.
3.1.8 29 April 2025 >=6.6.0.0 < 6.7.0.0
  • - Fixes the issue with the delayed flow execution not being displayed properly in the admin.
3.1.7 14 April 2025 >=6.6.0.0 < 6.7.0.0
  • - Optimizes loading of the order data in the delayed flow.
3.1.6 8 April 2025 >=6.6.0.0 < 6.7.0.0
  • - Improves validation of the delayed flow data.
3.1.5 7 April 2025 >=6.6.0.0 < 6.7.0.0
  • - Optimizes serializing and loading of delayed flows.
3.1.4 1 April 2025 >=6.6.0.0 < 6.7.0.0
  • - Adds new plugin configuration for removing the closure functions from delayed flows.
3.1.3 25 March 2025 >=6.6.0.0 < 6.7.0.0
  • - Improved admin compatibility with Shopware 6.6.10.*
3.1.2 14 March 2025 >=6.6.0.0 < 6.7.0.0
  • - Fixes the issue with serializing events with closure function.
3.1.1 5 March 2025 >=6.6.0.0 < 6.7.0.0
  • - Improves compatibility with Shopware 6.6.10.* versions.
3.1.0 20 February 2025 >=6.6.0.0 < 6.7.0.0
  • - It is now possible to set the next available execution time in the admin for the flow action wait.
3.0.7 5 December 2024 >=6.6.0.0 < 6.7.0.0
  • - Bugfix fixed error with flow when payment method is changed on order.
3.0.6 29 October 2024 >=6.6.0.0 < 6.7.0.0
  • - Fixes flow pagination in tab.
3.0.5 28 October 2024 >=6.6.0.0 < 6.7.0.0
  • - Improves plugin compatibility.
3.0.4 12 September 2024 >=6.6.0.0 < 6.7.0.0
  • - Improves plugin logging.
3.0.3 6 August 2024 >=6.6.0.0 < 6.7.0.0
  • - Fixes the issue with sending the emails of delayed flows.
3.0.2 4 July 2024 >=6.6.0.0 < 6.7.0.0
  • - Optimizes executing of the scheduled tasks.
3.0.1 12 June 2024 >=6.6.0.0 < 6.7.0.0
  • - Improves plugin compatibility.
3.0.0 19 March 2024 >=6.6.0.0 < 6.7.0.0
  • - Compatibility with Shopware 6.6.
2.6.0 18 August 2025 >=6.5.0.0 < 6.6.0.0
  • - Optimizes data reloading on executing the delayed flow.
2.5.0 13 March 2025 >=6.5.0.0 < 6.6.0.0
  • - It is now possible to set the next available execution time in the admin for the flow action wait.
2.4.3 5 December 2024 >=6.5.0.0 < 6.6.0.0
  • - Bugfix fixed error with flow when payment method is changed on order.
2.4.2 29 October 2024 >=6.5.0.0 < 6.6.0.0
  • - Fixes flow pagination in tab.
2.4.1 6 August 2024 >=6.5.0.0
  • - Fixes the issue with sending the emails of delayed flows.
2.4.0 17 January 2024 >=6.5.0.0
  • - Added Admin "More Settings" tab
  • - Fixed parent path to redirect to /plugins instead of /shop
2.3.12 21 December 2023 >=6.5.0.0
  • - Optimizes executing of the flow builder delays via message queue, and logged issues.
2.3.11 20 December 2023 >=6.5.0.0
  • - Improves error handling if the "delay_execute" task is constantly in "running" status
2.3.10 13 October 2023 >=6.5.0.0
  • - Improves validation of the flow delay execution.
2.3.9 10 October 2023 >=6.5.0.0
  • - Adds validation on loading of the session.
2.3.8 9 October 2023 >=6.5.0.0
  • - Fixes the issue when there is no currently session available.
2.3.7 4 October 2023 >=6.5.0.0
  • - Optimizes snippets.
2.3.6 22 September 2023 >=6.5.0.0
  • - Fixes a possible error message about the missing start of the session.
  • - Optimisation of the error log for better debugging.
2.3.5 12 September 2023 >=6.5.0.0
  • - Optimizes log data.
  • - Adds validation on the execution of the flow builder delays.
2.3.4 5 September 2023 >=6.5.0.0
  • - Optimizes entity listing in the Administration.
2.3.3 30 August 2023 >=6.5.0.0
  • - Improves plugin compatibility.
2.3.2 27 July 2023 >=6.5.0.0
  • - Optimizes loading of the flow builder delay data.
2.3.1 21 July 2023 >=6.5.0.0
  • - Improves plugin compatibility.
2.3.0 19 July 2023 >=6.5.0.0
  • - Optimizes creating of the flow builder delays.
  • - Optimizes executing of the flow builder delays.
  • - Optimizes loading of the delay data in the Administration.
  • - Optimizes writing of the delayed sequences data to database.
  • - Optimizes loading of the delayed sequences in the Administration.
2.2.0 12 May 2023 >=6.5.0.0
  • - Adds the log module in the Administration.
2.1.1 10 May 2023 >=6.5.0.0
  • - Optimizes sorting of the flow builder delays in the Administration.
2.1.0 9 May 2023 >=6.5.0.0
  • - Adds additional information for flow builder delays.
2.0.0 30 April 2023 >=6.5.0.0
  • - Compatibility with Shopware 6.5.
1.5.7 4 July 2024 >=6.4.18.0 < 6.5.0.0
  • - Fixes the issue on loading the grid component in the admin.
1.5.6 27 March 2024 >=6.4.18.0 < 6.5.0.0
  • - Improves error handling if the "delay_execute" task is constantly in "running" status
1.5.5 6 February 2024 >=6.4.18.0 < 6.5.0.0
  • - Optimizes loading of the session on the executing of the flow builder delays.
1.5.4 4 October 2023 >=6.4.18.0 < 6.5.0.0
  • - Optimizes snippets.
1.5.3 5 September 2023 >=6.4.18.0 < 6.5.0.0
  • - Optimizes entity listing in the Administration.
1.5.2 24 July 2023 >=6.4.18.0 < 6.5.0.0
  • - Fixed administration scss import error.
1.5.1 19 July 2023 >=6.4.18.0 < 6.5.0.0
  • - Optimizes creating of the flow builder delays.
1.5.0 21 June 2023 >=6.4.18.0 < 6.5.0.0
  • - Optimizes executing of the flow builder delays.
1.4.7 22 April 2024 >=6.4.0.0 < 6.4.18.0
  • - Improves plugin compatibility.
1.4.6 5 September 2023 >=6.4.0.0 < 6.4.18.0
  • - Optimizes entity listing in the Administration.
1.4.5 27 July 2023 >=6.4.0.0 < 6.4.18.0
  • - Optimizes loading of the flow builder delay data.
1.4.4 21 June 2023 >=6.4.0.0 < 6.4.18.0
  • - Improves plugin compatibility.
1.4.3 14 June 2023 >=6.4.0.0 < 6.5.0.0
  • - Optimizes loading of the delay data in the Administration.
1.4.2 13 June 2023 >=6.4.0.0 < 6.5.0.0
  • - Optimizes writing of the delayed sequences data to database.
1.4.1 13 June 2023 >=6.4.0.0 < 6.5.0.0
  • - Optimizes loading of the delayed sequences in the Administration.
1.4.0 12 May 2023 >=6.4.0.0 < 6.5.0.0
  • - Adds the log module in the Administration.
1.3.1 10 May 2023 >=6.4.0.0 < 6.5.0.0
  • - Optimizes sorting of the flow builder delays in the Administration.
1.3.0 9 May 2023 >=6.4.0.0 < 6.5.0.0
  • - Adds additional information for flow builder delays.
1.2.0 27 April 2023 >=6.4.0.0
  • - Optimizes flow builder delay module.
  • - Adds the new delay time type.
  • - Adds new default data.
1.1.0 26 April 2023 >=6.4.0.0
  • - Adds order status, order payment status and order delivery status rule conditions.
  • - Creates default template, rule and flow.
1.0.0 29 March 2023 >=6.4.0.0
  • - Release
Bewertungen
5 reviews
5
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0
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Einfach super!

· 14 March 2025

Das Team von Acris kommuniziert völlig umkompliziert und bietet schnelle Hilfe.
Ich würde beim Support sogar mehr Sterne geben, wenn das möglich wäre.
Da können sich Andere eine Scheibe von abschneiden.

TOP! Grüße nach Linz

Idealer Plugin für die Automatisierung des Shops

· 10 July 2024

Am Anfang hatte ich einige Probleme mit der Ausführung, der Team von ACRIS hat mir aber freundlich und sehr schnell geholfen um das Problem zu beheben. Ich kann es weiterempfehlen.

Schneller Support, PlugIn funktioniert perfekt und ist eine sehr gute Ergänzung für viele Flows

· 31 August 2023

Herausragender Service. Hat schnell und kompetent ein Kompatibiltätsproblem behoben.

perfect plugin

· 27 July 2023

I initially had a problem but the Acris team is very helpful. 5 stars for them, very serious company.

Unverzichtbares Plugin für alle die Workflows automatisieren möchten

· 14 June 2023

Ein absolutes Muss für alle Shopbetreiber, die ihre Workflows automatisieren möchten! Dieses Plugin erweitert den Shopware-Standard basierend auf dem FlowBuilder und bietet die Möglichkeit, zeitverzögerte "Actions" durchzuführen. Dadurch können Bestellstatus und Zahlungsstatus automatisch gesetzt werden, ebenso wie zeitlich verzögerte E-Mails verschickt werden können, wie beispielsweise Zahlungserinnerungen oder Bewertungsanfragen nach erfolgreicher Lieferung und Nicht-Retournierung der Produkte. Dieses Plugin ist praktisch unverzichtbar für jeden Shopbetreiber!